Policies

Refund policy

• Full refund if you ask within 7 days of your first class or after your first 2 classes, whichever comes first.
• ₹999 seat deposits are adjusted against your fee. If your group hasn't started within 30 days and you don't want to begin with 1:1 classes instead, your deposit is refunded in full within 48 hours.
• Refunds are paid to the original payment method.

Privacy policy

Our enquiry form and placement test don't store anything on this website. When you press send, your details go to us in a WhatsApp message. We keep only what you send us: your name, WhatsApp number, city and learning goals. We use them only to reply to your enquiry and run your classes. We never sell or share them. Class recordings are shared only with learners in that class and deleted after 7 days. To see or delete your data, email excellenceinenglish2026@gmail.com.

Payments

Payments are processed securely by Razorpay. We never see or store your card details.

Photo credits

Photos of learners are free stock photos from Pexels (photographers include Ketut Subiyanto, Kiran Pokuri, Diva Plavalaguna, Sanket Mishra, Wolf Art, cottonbro studio, Tima Miroshnichenko, Pavel Danilyuk and William Fortunato). They show models, not our students or teachers.